At 365betph, your privacy is not an afterthought — it is a core part of how we operate. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use and protect it, and what rights you have as a 365betph player under Philippine law.
Welcome to 365betph. This Privacy Policy applies to all users of the 365betph platform, including the website at 365betph.vip, any associated mobile applications, and all related services offered under the 365betph brand. By registering an account or otherwise using the 365betph platform, you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy.
365betph is committed to protecting the personal data of every player in full compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as enforced by the National Privacy Commission (NPC). We treat your personal information with the highest level of care, transparency, and respect.
This Privacy Policy should be read together with our Terms & Conditions, which govern your overall use of the 365betph platform. If you have any questions about how 365betph handles your data, please refer to Section 14 for contact details.
Plain-language summary. 365betph collects only the personal data it genuinely needs to run a safe, legal, and enjoyable gaming platform for Filipino players. We do not sell your data. We protect it with bank-grade encryption. And we give you clear rights to access, correct, or delete your information at any time.
For the purposes of the Philippine Data Privacy Act of 2012, the data controller responsible for your personal information collected through the 365betph platform is:
365betph
Website: 365betph.vip
Data Protection Officer (DPO) Email: privacy@365betph.vip
Support Email: support@365betph.vip
365betph has appointed a dedicated Data Protection Officer (DPO) responsible for overseeing compliance with this Privacy Policy and applicable data protection laws. You may contact the DPO directly at the email address above for any privacy-related concerns, requests, or complaints.
365betph collects personal data that is necessary, adequate, and not excessive in relation to the purposes for which it is collected. The categories of personal data we may collect include:
| Category | Examples | Required? |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, government-issued ID number (passport, PhilSys, SSS, driver's license) | Required |
| Contact Data | Email address, mobile number, residential address (city, province) | Required |
| Financial Data | GCash number, PayMaya / Maya account reference, bank account details (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank), debit card details, transaction history | Required |
| Account Data | Username, encrypted password, account preferences, deposit and withdrawal history, bonus usage, game history | Required |
| Technical Data | IP address, device type, browser type and version, operating system, session timestamps, login history | Required |
| Usage Data | Pages visited, games played, session duration, click patterns, feature interactions | Automatic |
| KYC Documents | Scanned or photographed copies of government-issued ID, proof of address, selfie verification images | Required for withdrawals |
| Communications Data | Live chat transcripts, email correspondence, support ticket content | When applicable |
365betph does not collect sensitive personal information (as defined under R.A. 10173) beyond what is strictly necessary for identity verification and regulatory compliance. We do not collect racial or ethnic origin, political opinions, religious beliefs, or health data unless directly relevant to a responsible gaming assessment.
365betph collects personal data through the following means:
365betph processes your personal data only for specific, legitimate purposes. The table below outlines the primary purposes for which your data is used and the corresponding legal basis under the Philippine Data Privacy Act:
| Purpose | Legal Basis |
|---|---|
| Account registration and management | Performance of contract |
| Identity verification and KYC compliance | Legal obligation (PAGCOR, AMLA) |
| Processing deposits and withdrawals in Philippine Peso | Performance of contract |
| Anti-money laundering (AML) screening and reporting | Legal obligation (R.A. 9160 as amended) |
| Fraud prevention and platform security | Legitimate interest |
| Responsible gaming monitoring and intervention | Legal obligation / Legitimate interest |
| Customer support and dispute resolution | Performance of contract / Legitimate interest |
| Platform analytics and service improvement | Legitimate interest |
| Sending promotional communications (with opt-in) | Consent |
| Compliance with court orders or regulatory requests | Legal obligation |
365betph will not use your personal data for any purpose that is incompatible with those listed above without first obtaining your explicit consent or establishing a new lawful basis for processing.
365betph does not sell, rent, or trade your personal data to any third party for commercial purposes. Your data may be shared only in the following limited and controlled circumstances:
No data sales, ever. 365betph will never sell your personal information to advertisers, data brokers, or any other commercial third party. Your data is used solely to operate and improve the 365betph platform and to meet our legal obligations as a licensed gaming operator in the Philippines.
365betph uses cookies and similar tracking technologies to operate the platform, remember your preferences, detect fraud, and analyze how players use our services. By continuing to use the 365betph website, you consent to the use of cookies as described below.
You may manage cookie preferences through your browser settings. Note that disabling essential cookies will prevent you from logging in to your 365betph account. 365betph does not use third-party advertising cookies or behavioral tracking cookies for cross-site advertising purposes.
365betph retains personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law. The following retention periods apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account registration data | Duration of account + 5 years after closure | PAGCOR / AMLA requirement |
| KYC / identity documents | Duration of account + 5 years after closure | AMLA (R.A. 9160 as amended) |
| Financial transaction records | 5 years from transaction date | AMLA / Tax regulations |
| Game history and betting records | 3 years from date of activity | PAGCOR licensing / Dispute resolution |
| Customer support communications | 2 years from last interaction | Legitimate interest / Dispute resolution |
| Technical / server logs | 12 months | Security / Fraud prevention |
| Marketing consent records | Until consent is withdrawn + 1 year | NPC compliance |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with NPC-recommended data disposal procedures. Anonymized data that can no longer identify any individual may be retained indefinitely for statistical and analytical purposes.
365betph implements comprehensive technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. Our security framework includes:
Your security, our priority. While 365betph employs robust security measures, no online platform can guarantee absolute security. You play an important role too — use a strong, unique password for your 365betph account, enable 2FA, and never share your login credentials with anyone.
As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 365betph. To exercise any of these rights, contact our Data Protection Officer at privacy@365betph.vip.
Request a copy of the personal data 365betph holds about you, along with information on how it is being used and with whom it has been shared.
Request correction of any inaccurate, incomplete, or outdated personal data in your 365betph account. Some corrections may require supporting documentation.
Request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to legal retention obligations under AMLA and PAGCOR rules.
Object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interest. Objections to legally required processing may not be honored.
Request that 365betph temporarily suspend processing of your personal data while a dispute or correction request is being resolved.
Request a structured, machine-readable copy of the personal data you provided to 365betph, where technically feasible and where processing is based on consent or contract.
Where processing is based on your consent (e.g., marketing emails), you may withdraw that consent at any time without affecting the lawfulness of prior processing.
Lodge a complaint with the National Privacy Commission (NPC) if you believe 365betph has violated your data privacy rights. Visit privacy.gov.ph for NPC complaint procedures.
365betph will respond to all verified data subject requests within fifteen (15) business days of receipt. In complex cases, this period may be extended by a further fifteen (15) business days, with written notice provided to you explaining the reason for the extension.
The 365betph platform is strictly intended for adults aged 21 years and older, in accordance with Philippine gaming regulations. 365betph does not knowingly collect personal data from individuals under the age of 21.
If 365betph discovers or has reason to believe that personal data has been collected from a person under 21 years of age, the account will be immediately suspended, all data will be securely deleted, and any funds will be returned in accordance with applicable regulations. Age verification is conducted on all accounts as part of the KYC process.
21+ Only. If you are a parent or guardian and believe your child has registered on 365betph, please contact us immediately at support@365betph.vip. We will investigate and take immediate action to close the account and delete all associated data.
In some cases, personal data collected by 365betph may be transferred to, stored in, or processed in countries outside the Philippines — for example, where our cloud infrastructure providers or game software partners operate servers in other jurisdictions.
Whenever personal data is transferred outside the Philippines, 365betph ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required under the Philippine Data Privacy Act. These safeguards include:
By using the 365betph platform, you acknowledge and consent to the transfer of your personal data as described in this section, subject always to the safeguards outlined above.
365betph may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or regulatory requirements. When material changes are made, we will notify registered players via email or a prominent notice on the 365betph platform at least seven (7) days before the changes take effect.
Minor updates — such as typographical corrections, clarifications that do not alter the substance of any provision, or changes required by NPC guidance — may take effect immediately. The "Last Updated" date at the top of this page will always reflect the most recent revision.
Your continued use of the 365betph platform after any update to this Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with any update, you should stop using the platform and may request account closure in accordance with our Terms & Conditions.
For any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by 365betph, please contact our Data Protection Officer through the following channels:
Response Commitment. 365betph's Data Protection Officer will acknowledge all privacy requests within two (2) business days and provide a full response within fifteen (15) business days. Complex requests involving large volumes of data or legal review may take up to thirty (30) business days, with written notice provided.
Six core commitments that define how 365betph handles every piece of personal information you share with us.
Every byte of data transmitted between your device and 365betph is protected by bank-grade 256-bit SSL/TLS encryption — the same standard used by BPI, BDO, and Metrobank.
365betph will never sell, rent, or trade your personal information to advertisers or data brokers. Your data is used solely to operate the platform and meet our legal obligations.
Our data practices are fully aligned with the Philippine Data Privacy Act of 2012 (R.A. 10173) and overseen by a dedicated Data Protection Officer registered with the NPC.
Access, correct, delete, or port your data at any time. 365betph responds to all data subject requests within 15 business days — no runaround, no delays.
We collect only what is genuinely necessary. No excessive profiling, no unnecessary sensitive data, no tracking you across other websites for advertising purposes.
In the unlikely event of a data breach, 365betph will notify the NPC within 72 hours and inform affected players promptly — full transparency, every time.
Your privacy is protected from day one. Register your 365betph account today and enjoy slots, bingo, crash games, and live casino — all backed by Philippine-compliant data protection.